Our organisation has a solid technical background with a number of dedicated engineering facilities.

The workshop facilities contain an array of test rigs which are used for quality assurance and providing fault diagnosis on products across every platform.  This facility also houses a fully air conditioned computer room, fitted with the latest and legacy high end server and mainframe equipment.  The computer room serves two main purposes, primarily to provide a source for 'hot' spares for contract clients, and secondly for product training.

Clients have access to use our facilities to accustom their engineers with products that may be coming onto support.  Alternatively our computer room technicians run specific training courses and refresher courses to external engineers.

The volume and range of parts passing through our operation provides our technicians and engineers with hands on experience on the wide range of products that are supported in the field.  In addition the engineering department gain exposure to new products, and build product familiarity through the return and repair of used site spares.

This product exposure enables the creation and maintenance of a product knowledge base which is invaluable to the company's planning solutions.

All of our engineers are workshop based, with product specialists providing telephone technical support and first level diagnostic assistance to our customers' field engineers.

Continual investment for in house and external training for employees maintains our familiarity with emerging technology.

"cohesive solutions for multi-platform support"