Our strategic solution is founded upon adding value to our customers current processes, not just adopting them.

We work together with our clients to identify core competencies and determine those services which they wish to solution externally.  These services can include:

• Planning
• Procurement
• Lifecycle management
• Reactive sourcing
• Stock ownership
• Service level management
• Outbound logistics
• Reverse logistics
• Defect/Warranty management

Our solutions are unique yet have the flexibility to adjust to a variety of business models.   

Clients can select between a unit price solution whereby parts are charged on a usage basis.  Alternatively this solution can be provided at a fixed monthly cost, irrespective of the number of parts requested to support your contract base. 

This set price relationship provides a number of benefits.  It not only protects our customers from inventory investment, inventory management overheads and product obsolescence, it also provides fixed costs and fixed margins.  Additionally any increase required in stock deployment to successfully support the install base comes at no extra cost to the customer.

We currently have support spares strategically placed in over 49 locations throughout Europe and due to the scalability of our infrastructure this can be expanded at short notice to support new business wins. 

Our strength in depth means that all of our strategic support clients benefit from our around the clock warehouse operation, dedicated account management and highly equipped technical teams.

"Leveraging our expertise in service orientated stock planning"